Contact us

We value your inquiries and feedback. For any questions regarding our products—including Skirts, Pants, and T-Shirts—or assistance with your order, our team is ready to help.

Email Support
For all general inquiries, product information, or order-related concerns, please reach out to us at:
[email protected]

Business Address
VelvetVein
47 Orchard Lane, Suite 302
London, EC2A 4NE
United Kingdom

Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday: 10:00 AM – 4:00 PM (GMT)
Sunday: Closed

We aim to respond to all email inquiries within 24 business hours. For faster assistance, please include your order number (if applicable) in the subject line.