Faq

Frequently Asked Questions

Orders & Payment

How can I place an order?

Simply browse our collection of Skirts, Pants, and T-Shirts, select your desired items and sizes, and proceed to checkout. You will be guided through the payment process step by step.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.

Can I modify or cancel my order after placing it?

We process orders quickly to ensure fast delivery. If you need to make changes or cancel, please contact us immediately at [email protected]. We will do our best to accommodate your request if the order has not yet been shipped.

Shipping & Delivery

What are your shipping options and costs?

We offer standard and express shipping. Shipping costs are calculated at checkout based on your location and the weight of your items. Free standard shipping is available on orders over $75.

How long does delivery take?

Standard shipping typically takes 5–10 business days. Express shipping takes 2–4 business days. Delivery times may vary depending on your location and customs processing.

Do you ship internationally?

Yes, we ship to most countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items with all tags attached. Please contact [email protected] to initiate a return. Refunds are processed to the original payment method within 5–7 business days after we receive the returned item.

Can I exchange an item for a different size or color?

Yes, exchanges are available for size or color variations. Please email [email protected] with your order number and the desired item details. We will guide you through the exchange process.

Who pays for return shipping?

For standard returns, the customer is responsible for return shipping costs. If the return is due to a defect or an error on our part, we will provide a prepaid return label.

Product & Sizing

How do I find the right size?

We provide a detailed size chart on each product page. For best results, measure yourself and compare with the chart. If you need further assistance, feel free to email [email protected].

Are your products true to size?

Our Skirts, Pants, and T-Shirts are designed to fit standard sizing. Customer reviews often mention that items run true to size, but we recommend checking the specific product measurements for the most accurate fit.

What fabrics are used?

We use high-quality materials including cotton, linen, polyester blends, and stretch denim. Fabric details are listed in each product description.

Customer Support

How can I contact you?

For any questions or concerns, please email our support team at [email protected]. We aim to respond within 24 hours on business days.

Do you offer gift cards?

Yes, we offer digital gift cards in various denominations. They can be purchased directly on our website and delivered via email.